Last Updated: 8/21/2025

Festival Glampings (“we,” “our,” or “us”) values your trust. Protecting your personal information is very important to us, and this Privacy Policy explains how we collect, use, and safeguard your data when you use our travel services and website.

1. Information We Collect

When you interact with our website or book a service, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, passport details (if required for travel bookings).

  • Payment Information: Credit/debit card details or other payment methods for booking confirmation.

  • Travel Preferences: Destination, music style, cultural event interests, and travel dates.

  • Technical Data: IP address, browser type, device details, and cookies for website performance.


2. How We Use Your Information

We use your information to:

  • Process bookings and confirm reservations.

  • Customize your travel packages according to your preferences.

  • Provide customer support and respond to inquiries.

  • Send booking confirmations, invoices, and travel updates.

  • Improve our website, services, and customer experience.

  • Share promotional offers (only with your consent).


3. Sharing of Information

We respect your privacy. Your data will never be sold. We may share information only with:

  • Service Providers: Airlines, hotels, event organizers, or local travel partners to fulfill your booking.

  • Payment Gateways: Secure third-party providers to process payments.

  • Legal Requirements: If required by law or to protect our rights.


4. Data Security

We use industry-standard encryption and security measures to protect your personal and payment information. However, no online transaction can be 100% secure, and you agree that you share your data at your own risk.


5. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and personalize offers. You can choose to disable cookies in your browser, but some features may not work correctly.


6. Your Rights

As a customer, you have the right to:

  • Access the information we hold about you.

  • Request corrections or updates to your information.

  • Opt out of promotional emails anytime.

  • Request deletion of your personal data, subject to legal or contractual obligations.


7. Retention of Information

We only retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.


8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with a revised “Last Updated” date.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Festival Glampings

can.ay@outlook.com

+31 651 – 119 – 4650